FAQ

Short, operational answers to the questions that come up most often. Each page links back to the full documentation where the details live.

Browse by topic

• Limits and concurrency — free-tier quotas, sandbox TTLs and persistence, per-sandbox CPU/RAM, and what a capacity error means.
• Pricing — the single rate card, why idle costs $0 compute, database tiers, and a worked cost example.
• Networking and egress — preview URLs, app URLs, database TLS endpoints, and what outbound traffic is (and is not) allowed.
• Common errors — the HTTP status codes you will actually see and the fastest fix for each.

If your question is symptom-shaped ("my deploy failed", "my app URL returns 503"), start at Troubleshooting instead. For the exact JSON error bodies the API returns, see the error reference.

Getting help

• Email hello@pandastack.ai. Include the resource ID and the X-Request-Id response header if you have one — those two make a request traceable end to end.
• Open an issue at github.com/pandastack-io/pandastack-ai/issues.
• To report abuse or a security issue, use the contact in our security.txt.